Please Read These Terms and Conditions Carefully

1. Introduction
Welcome to Terapi Londra. By accessing and using our psychotherapy services, you agree to comply with and be bound by the following terms and conditions ("Terms"). These Terms govern your use of our services and any related activities.

2. Services Provided
Terapi Londra offers professional psychotherapy services aimed at improving mental health and emotional well-being. Our services include individual psychotherapy, couples therapy, and among others. All therapy sessions are conducted by qualified psychotherapists.

3. Appointment Booking and Cancellations
Appointments can be booked online via our website or by contacting our office directly. If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Late cancellations or missed appointments may incur a fee, as specified on our website or communicated directly.

4. Fees and Payment
The date and time allocated for your appointment are exclusively reserved for you. We ask that you consider the existing waiting list to access this service. Therefore, if you wish to cancel or reschedule your appointment, it is a must to notify your therapist at least 24 hours in advance. Total fee of the session will be charged for cancellations and changes made within less than 24 hours or for missed sessions without prior notice. It is also important to note that your therapist also will inform you in advance if there are sessions they cannot conduct for specific reasons.

5. Confidentiality
All personal and therapeutic information shared during sessions is confidential and protected in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR). Information will only be disclosed with your consent or where legally required.

6. Responsibilities and Expectations
Client Responsibilities: You are expected to attend sessions punctually and to participate actively in the therapeutic process. The Patient is paying for the agreed time with the Psychologist and at the agreed location (physical or online). It is the Patient's responsibility to attend the session on time.
Therapist Responsibilities: Our therapists are committed to providing professional and ethical care. They will work with you to develop and implement a treatment plan tailored to your needs.

7. Complaints and Feedback
If you have any concerns or complaints about our services, please contact us directly. We take all feedback seriously and will address any issues promptly and professionally.

8. Limitation of Liability
While we strive to provide the highest standard of care, Terapi Londra and its staff are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the maximum extent permitted by law.

9. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.

10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Website Terms of Use
No Warranty or Guarantee: Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. Such information and materials may contain inaccuracies or errors. We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is at your own risk.
External Links: We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage arising from your use of them.
Intellectual Property: The site contains material owned by or licensed to us, including but not limited to design, layout, look, appearance, and graphics. Reproduction of any material from this site is prohibited without prior written consent.
Access to Our Site: Access is free, although online consultations via third-party software like Skype are charged for separately. We do not guarantee uninterrupted access and may suspend, withdraw, or change our site without notice. We will not be liable if our site is unavailable at any time.
Security: We do not guarantee our site will be secure or free from bugs or viruses. You are responsible for configuring your technology to access our site and should use your own virus protection software.
Linking to Our Site: You may link to our site fairly and legally but must not suggest any form of association, approval, or endorsement where none exists. We reserve the right to withdraw linking permission without notice.
Applicable Law: Use of this website and any disputes arising from it are subject to the laws of England.

12. Contact Information
For any questions or concerns regarding these Terms, please contact us.

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INFORMED CONSENT FORM

The therapy process begins with the completion of an informed consent form, which is a critical component of our service. This form details the information regarding our therapy services and operational policies. Our objective is to deliver the highest quality of service and to ensure that the therapy process is conducted efficiently and effectively. It is imperative that you thoroughly read and understand the informed consent form.

Please be advised that the consent form will be sent to you prior to your scheduled session. If you wish to review the form beforehand, do not hesitate to request it as needed.